Introduction
ash-trek is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage our services.
By using our website or submitting information to us, you acknowledge that you have read and understood this policy.
Information We Collect
We may collect the following categories of personal information:
- Name and contact details (email address, postal address)
- Information about your property requirements and preferences
- Communication records between you and our team
- Technical information such as IP address, browser type, and pages visited
- Information you voluntarily provide through forms or correspondence
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate with you about property opportunities
- To improve our website and service offerings
- To comply with legal obligations
- To protect our legitimate business interests
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Your consent, where you have provided it
- Performance of a contract or steps prior to entering a contract
- Compliance with legal obligations
- Our legitimate business interests, where these do not override your rights
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When information is no longer needed, we securely delete or anonymise it.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to processing of your information
- Request restriction of processing
- Request data portability
- Withdraw consent where processing is based on consent
Third-Party Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist with our operations
- Professional advisors (legal, accounting)
- Regulatory authorities when required by law
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
ash-trek
14 Charlotte Square
Edinburgh EH2 4DR
United Kingdom
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy periodically. The current version will always be available on our website with the date of last revision.
Last updated: September 2026